Custom CRM Development Built for YOUR WorkflowPhilippines Team • 15-20% Higher ROI
Stop forcing your business to adapt to rigid CRM software. Get a custom CRM that fits your workflow perfectly. One-time cost vs endless monthly fees. Philippines expertise at 70% lower cost.
The Hidden Truth: You're paying ₱62,500/month for Salesforce (50 users), spending 6 months forcing your team to adapt to their rigid workflows, and still achieving only 60% adoption.
The Solution: Custom CRM built around YOUR processes costs ₱1.5M once, breaks even in 2 years, then it's free forever with unlimited users.
Why 70% of CRM Implementations Fail
Research from 2025 reveals the uncomfortable truth about off-the-shelf CRM systems
The True Cost of "Affordable" CRM
Salesforce "Starter" Reality
- ₱1,250/user/month (minimum $25 USD)
- 50 users = ₱62,500/month
- Annual cost: ₱750,000
- 3-year total: ₱2,250,000
HubSpot Professional Reality
- ₱2,250/user/month for features you need
- 50 users = ₱112,500/month
- Annual cost: ₱1,350,000
- 3-year total: ₱4,050,000
The Custom CRM Advantage: Research-Backed Benefits
Studies show custom software delivers 15-20% higher ROI than off-the-shelf solutions. Here's why:
Calculate Your Real CRM Costs
See exactly how much you'll save with custom CRM vs endless monthly fees
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Custom CRM vs Off-the-Shelf: The Facts
Based on real data from Philippines businesses
| Feature | Off-the-Shelf CRM | Custom CRM |
|---|---|---|
| Monthly Cost (50 users) | ₱62,500 - ₱112,500 | ₱0 (after development) |
| Workflow Customization | Limited to vendor templates | Unlimited - built for you |
| User Limit | Pay per user forever | Unlimited users included |
| Data Ownership | Vendor controls your data | You own everything |
| Integration Flexibility | Limited to available APIs | Any system, any method |
| Total 3-Year Cost | ₱2.25M - ₱4.05M | ₱1.5M (one-time) |
How We Build Your Custom CRM
A proven 8-16 week process that ensures your CRM fits perfectly
Workflow Discovery (Week 1-2)
We study YOUR business, not force you into templates. Document every process, approval chain, and integration point. This is why we succeed where 70% fail.
- • Map current workflows and pain points
- • Identify automation opportunities
- • Define data structure and relationships
Custom Design (Week 3-4)
Database architecture built for your data. User interface that matches how your team thinks. Every screen designed for YOUR workflow, not generic templates.
- • Custom database schema design
- • UI/UX tailored to your team
- • Integration architecture planning
Agile Development (Week 5-14)
Philippines team working in your timezone. Weekly demos, continuous feedback, adjustments as needed. You see progress every week, not surprises at the end.
- • 2-week sprints with demos
- • Continuous testing and refinement
- • Regular stakeholder reviews
Launch & Training (Week 15-16)
Comprehensive training for your team. Data migration from existing systems. Go-live support to ensure smooth transition. 90-day warranty on all development.
- • User training and documentation
- • Data migration and validation
- • Post-launch support and optimization
Custom CRM for Your Industry
Generic CRM fails because every industry has unique needs. We've built custom solutions for:
BPO & Call Centers
Complex shift management, multi-client handling, SLA tracking, quality scores. The $38B Philippines BPO industry needs CRM that handles their unique workflows.
- ✓ Multi-tenant architecture
- ✓ Real-time performance dashboards
- ✓ Automated quality monitoring
- ✓ Complex commission calculations
Manufacturing
Quote-to-cash workflows, inventory integration, production scheduling, multi-level approvals. Standard CRM can't handle manufacturing complexity.
- ✓ BOM and pricing integration
- ✓ Production capacity planning
- ✓ Supplier relationship management
- ✓ Quality control workflows
Real Estate
Property listings, commission splits, document management, buyer journey tracking. Generic CRM misses critical real estate workflows.
- ✓ Property matching algorithms
- ✓ Commission calculation rules
- ✓ Document workflow automation
- ✓ Open house management
E-commerce
Order management, inventory sync, customer lifetime value, abandoned cart recovery. Your CRM needs to speak e-commerce language.
- ✓ Multi-channel order management
- ✓ Inventory synchronization
- ✓ Customer segmentation
- ✓ Marketing automation triggers
Common Questions About Custom CRM
Evidence-based answers to help you make an informed decision
Why do 70% of CRM implementations fail?
According to 2025 research, 70% of CRM projects fail due to cross-functional misalignment and forcing businesses to adapt to rigid software workflows. Custom CRM eliminates this by building around YOUR existing processes. Our Philippines team studies your workflow first, then builds the CRM to match it perfectly.
How much does custom CRM development really cost?
Custom CRM development in Philippines ranges from ₱750,000-2,500,000 (one-time). Compare this to Salesforce at ₱1,250/user/month: for 50 users that's ₱62,500/month or ₱750,000/year - every year forever. Custom CRM breaks even in 1-3 years, then it's free forever with unlimited users.
What's the proven ROI of custom CRM?
Research shows custom software delivers 15-20% higher ROI than off-the-shelf solutions. For CRM specifically: no monthly fees (save ₱750,000+/year), perfect workflow match (30% productivity gain), unlimited users (no per-seat costs), and you own it forever (asset on balance sheet).
Why build in the Philippines?
The Philippines has a $38 billion IT-BPO industry with 1.3 million professionals. Our developers cost 70% less than US teams ($35 vs $150/hour) while delivering equal quality. Plus, Philippines ranks #2 in Asia for English proficiency and has extensive experience with Western business processes.
How long will development take?
A typical custom CRM takes 8-16 weeks: 2 weeks for workflow analysis, 8-12 weeks for development, 2 weeks for testing and training. Compare this to 6-12 months typical for enterprise CRM implementations that still don't fit your workflow perfectly.
What about ongoing support and updates?
You own the source code, so you can maintain it internally or hire any developer. We offer optional support packages starting at ₱50,000/month - still 90% cheaper than monthly SaaS fees. Updates are implemented based on YOUR priorities, not vendor roadmaps.
Is Custom CRM Right for You?
Custom CRM makes financial sense if you have:
✅ You Need Custom CRM If:
- 20+ users (monthly SaaS becomes expensive)
- Complex approval workflows
- Industry-specific requirements
- Integration with legacy systems
- Data sovereignty requirements
- Unique business processes
❌ Stay with SaaS If:
- Under 10 users
- Standard sales process
- No integration needs
- Startup with undefined processes
- Need immediate deployment
- Budget under ₱500,000
Ready to Stop Renting and Start Owning?
Get a free workflow analysis and see exactly how custom CRM will transform your business. We'll show you the ROI calculation specific to your situation.
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