Privacy Policy
Your privacy is our priority. We are committed to protecting your personal data in compliance with GDPR and other privacy regulations.
Last Updated: 9/3/2025
Effective Date: 9/3/2025
Introduction
LavaBiz ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy applies to all users of our website and services, regardless of location. We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
Information We Collect
- Personal information you provide directly (name, email, phone, company details)
- Technical data through cookies and tracking technologies
- Website usage data and analytics information
- Communication records and service interaction data
- Payment and billing information for our services
How We Use Your Information
- Provide and improve our business automation services
- Communicate about your projects and service updates
- Process payments and manage your account
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
Legal Basis for Processing (GDPR)
- Legitimate interests for business operations and service improvement
- Contractual necessity for service delivery
- Consent for marketing communications and cookies
- Legal compliance for tax and regulatory requirements
- Vital interests for security and fraud prevention
Data Sharing and Disclosure
- We do not sell your personal data to third parties
- Service providers and contractors bound by confidentiality
- Legal authorities when required by law
- Business transfers (mergers, acquisitions) with notice
- With your explicit consent for specific purposes
Your Rights Under GDPR
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Data Security and Retention
- Industry-standard encryption and security measures
- Regular security audits and vulnerability assessments
- Access controls and employee training
- Data retention only for as long as necessary
- Secure deletion of data when no longer needed
Cookies and Tracking
- Essential cookies for website functionality
- Analytics cookies to improve user experience
- Marketing cookies with your consent
- You can manage cookie preferences in your browser
- Third-party cookies from integrated services
International Data Transfers
- Data may be processed outside your country
- Adequate protection measures in place
- EU-US Data Privacy Framework compliance
- Standard contractual clauses when required
- Your rights remain protected regardless of location
Contact Information
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us using the information below:
Data Protection Officer
LavaBiz
Data Protection Officer, LavaBiz Business Solutions
Email: privacy@lavabiz.com
Response Time
We will respond to your privacy-related requests within:
- • 30 days for GDPR requests
- • 45 days for CCPA requests
- • 72 hours for data breach notifications
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Notify you via email if you have an account with us
- • Post prominent notices on our website for significant changes
- • Obtain your consent for material changes that affect your rights
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Questions About Your Privacy?
Our team is here to help you understand how we protect your data and exercise your privacy rights.